FAQ

I just ordered, but cannot find my members access details
Your login details have also been instantly emailed to you in your members welcome email. 

Please make sure that the email is not stuck in spam or in your junk mail folder. When you do find it, add the email address to your whitelist!

How long will it take for my purchase to arrive?
Digital purchases are available immediately after purchase and are also emailed to you. You may like to double-check your spam inbox to check your login information has not been emailed there. 

Physical purchases will be dispatched in 3-5 working days.

Your package will be sent with USPS and may take up to twenty-one days and you will be sent a shipping notification once your parcel has been dispatched which will contain your tracking information.

How much are shipping and handling?
For all US orders, the shipping and handling costs are $8.25, for all Canadian order $14 and international purchases $25.